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CHC33015 Certificate III
in Individual Support

(Ageing I Home & Community)


Course Overview:

This qualification reflects the role of workers in the community and/or residential setting who follow an individualised plan to provide person-centred support to people who may require support due to an ageing, disability or other reasons. Work involves using discretion and judgement about individual support as well as taking responsibility for own outputs. Workers have a range of factual, technical and procedural knowledge, as well as some theoretical knowledge of the concepts and practices required to provide person-centred support.


Job roles and titles vary across different industry sectors.  Possible job titles relevant to this qualification include:

  • Accommodation support worker

  • Field officer

  • Assistant in nursing

  • Home care assistant

  • Care Assistant

  • In-home respite worker

  • Care service employees

  • Nursing Assistant

  • Care worker

  • Personal care assistant (PCA)

  • Support worker

  • Community care worker

  • Personal caregiver

  • Community house worker

  • Disability service officer (in some jurisdictions)

  • Personal care worker

  • Community support worker

  • Residential care worker

Fulltime Learners will spend

  • 20 Weeks of campus face-to-face sessions 

  • Three days per week means 60 sessions before going on unpaid vocational work placement in a real work environment. 

  • Average 350 hours for self-research for the subject you feel less knowledgeable about and enhance your self-research ability. Spending time with elders or visiting any aged care home/disability home is also part of it. 

  • Minimum 120 hours in the actual work environment. The vocational work placement is unpaid, and these hours can be increased in some exceptional cases. 



  • Age - at least 18 years of age. 

  • Technology skills – As the course is delivered in a blended mode where a student needs to access all learning and assessment resources through our online learning portal, we expect students to: 

    • own or have ready access to a good working condition computer or a laptop.   

    • should know the basic knowledge of operating the computers and completing work online 

    • should have high-speed internet connectivity 

    • should have knowledge of downloading & uploading documents 

    • should have a willingness to learn 

  • Language, Literacy and Numeracy - A preliminary test is conducted to assess the LLN skills of the applicant at the time of admission. Students who fulfil the minimum requirements are given admission at Hope Training College of Australia, others will be given a chance to improve and re-appear again for the Language, Literacy and Numeracy test. 

  • Physical requirement - Due to the physical nature of this industry and the requirements of this course, it is very important that the student must be physically fit. we may ask to operate some of the equipment before enrolment. 

  • A government-issued national photo ID e.g., Passport, DL etc. 

  • The student must not hold an international student visa or any other type of visa which prohibits them from enrolling in an RTO offering training to domestic students only. 

  • Commitment to completing the mandatory 120 hours of practical work placement (unpaid). 

  • Unique Student Identifier (USI) – obtain and supply a USI. This is obtainable from if a USI is not supplied and verified with, a certificate cannot be issued to the student. 

  • National Police Check at your own cost. 


  1. CHCCCS015 Provide individualised support

  2. CHCCCS023 Support independence and well being

  3. CHCCOM005 Communicate and work in health or community services

  4. CHCDIV001 Work with diverse people

  5. CHCLEG001 Work legally and ethically

  6. HLTAAP001 Recognise healthy body systems

  7. HLTWHS002 Follow safe work practices for direct client care


  1. CHCAGE001 Facilitate the empowerment of older people

  2. CHCAGE005 Provide support to people living with dementia

  3. CHCCCS011 Meet personal support needs

  4. CHCCCS025 Support relationships with carers and families

  5. CHCHCS001 Provide home and community support services

  6. HLTINF001 Comply with infection prevention and control policies and procedures


  • Course Fee: 1600 (We do not accept more than 1500 in one payment)

  • A deposit of $500.00 must be paid prior to commencement, then installments

  • Online (eLearning Portal) with own login details

  • Self-paced learning

  • Classroom-based 

  • Classroom/Simulated Practice and Assessments

  • Vocational Work Placement 



Further training pathways from this qualification include, but are not limited to,

  • CHC43015 Certificate IV in Ageing Support

  • CHC43115 – Certificate IV in Disability

  • CHC43415 Certificate IV in Leisure and Health


  • E- Classrooms: Also referred to as Webinars. Hope Training College of Australia feels it is important to keep engaged with the issue after learners have obtained some information through e-presentations. Therefore, we have an E-Classroom for the convenience of the students. The E-Classroom is a recorded video of a classroom trainer-led presentation. It has been observed that learners who have seen an online presentation session before attending the practical session exhibit more engagement and interest in the subject. Hope Training College in Australia has experienced a significant good impact from this. 

  • E-Books - Hope Training College of Australia has uploaded a digital copy of the learning guide to our web portal, giving the student greater studying freedom. The flip books may be read on learners' smart devices, such as phones, tablets, or laptops, allowing them to study whenever and anywhere they choose. Hope Training College of Australia also has the provision and will supply a physical copy of books upon request from a learner. 

  • E-SIMULATED:- This part contains many videos of role plays and other subject-related information. This segment prepares the learner for performance-based training by having them perform in a simulated setting, which helps them perform better when they go on Vocational Work Placement. 

  • CLICK HERE to see a sample of our online learning activities. 


  • Knowledge Assessment:- Once you complete online learning of e-classroom & e-book, we will send you six (6) different assessment booklets. These booklets will be a combination of questions and case studies from all 17 units you studied. If you are enrolled for one or fewer units you also can choose that option in this assessment tool. 

  • Skill Assessment:- Hope Training College of Australia will examine learners' skills in the Simulation Lab and throughout their work placements. For the final result, our assessors will record the learner's outcome in relevant papers.

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